Lync 2013 call forwarding missing

Lync 2013 call forwarding missing

Posted: Ditwins Date: 02.06.2017

New Tool Part 2: Skype for Business Call Forwarding Information Tool - Anthony Caragol's Skype for Business Blog

Office Communicator has supported the customization of up to 4 additional presence states for some times, and there are many articles all over the Internet on this topic. But I have not yet seen one specifically for Lync, so here is a brief overview. Basically the same configuration steps are used as what Office Communicator R2 required, since a change to the default security behavior was added after the R1 client which prevented the use of non HTTPS connections to the configuration file.

This article has been updated September to include an additional set of instructions describing a more secure configuration approach meant for production deployments. The original basic configuration was intended for one-off usage or testing, while the newer more secure method is considered best practice for production deployments. This article has been updated yet again October to include the new registry path that the Lync client uses as now it is part of the Office suite.

See the end of this article for the changes specific to Lync So if you already know how to do this in the OCS R2 client, then follow the same steps. For those of you new to the Communications Server products then here is a step-by-step walkthrough specifically for Lync. The custom configuration information is stored in an XML file that must be manually created first. Unique entries can be created with a few limitations: This file can be accessed by the Lync client using either direct access to the file via local disk or shared directory on a remote server or as a web client using HTTP or HTTPS.

The aforementioned change between OC and R2 is the default behavior is now to force a secure connection to the XML file, limiting the option to only accessing the file via HTTPS. This is fine when you want the same custom states to be available for multiple users across all workstations, but for simply adding the additional states to a single primary workstation for yourself using a local file is the best approach.

Because Lync follows the same default behavior of forcing HTTPS then in order to use a local XML file this behavior will need to be disabled, which will be addressed in the next section.

For now the following steps should be performed to create the configuration file and store it on the local workstation. The first is to allow a local file to be read and removed the HTTPS requirement while the second settings tell Lync where to find the presence configuration file. As previously mentioned the outlined process is more for testing or demonstration purposes as it requires lowering the SIP security setting on the client to support unencrypted connections to the customer presence definition file.

In order to retain the default behavior in Lync but still utilize this feature then the custom XML file must be stored on a web server with HTTPS enabled. Additionally editing registry setting on individual computers is not scalable so normally Group Policy would be used to handle this. But Lync Server contains a client policy setting to provide the path of the custom presence file to the client via in-band provisioning.

Thus the recommend approach for configuring this additional functionality in a production environment would be to use an HTTPS server to retain the default security behavior as well as utilizing the in-band policies. No direct modification of the registry is required for this scenario.

The next step is to save the file on a web server which support HTTPS client connections. It is important to place the file on a server that both internal and external Lync client can resolve and connect to as Lync does not use separate parameters for internal or external customer presence URLs.

In a typical Lync Server deployment with external access and a reverse proxy server the simplest solution may be to locate the custom presence file on one of the published web sites where both external clients and internal clients can reach it. This solution would require that internal Lync clients are still able to resolve the external web services FQDN correct and then connect to the service by hairpinning out of the network and back into the reverse proxy.

Other alternative may be used to provide access to this file for all clients in a specific deployment, so this approach is just one way to do so; it is not the only method. Also by placing the file on a Lync Server that the clients already have access to the issues for trusted certificates for HTTPS and any authentication required to access the data are already addressed. The final step is to configure the client policy parameter in Lync server so that all Lync clients will be provided the path to the centrally located presence configuration file.

There are two approaches to enabling this: Using multiple client policies also provides the flexibility to assign different sets of users to different presence configuration files in the event that not all users should have the same file. Another advantage of this approach is that this client policy parameter could be used to point to an invalid path to prevent users from enabling their own custom presence settings.

By design if the Lync client is provided a configuration setting by both an in-band policy as well as a local registry setting for the same parameter then Lync will adhere to the in-band policy and ignore the registry setting. Thus to prevent users from configuring their own local custom files an administrator can define a defunct policy in Lync which will always override any local settings, effectively locking out changes applied at the workstation level.

These directions will simply cover the basic steps of enabling this parameter on the default Global policy which will apply to all Lync users. Set-CsClientPolicy -Identity Global -CustomStateUrl "https: For the Lync Windows client there has been one change that impacts this configuration.

As the Lync client is now part of the Office suite then all of the registry settings are now stored in a completely different location. So for client-side file hosting or configuration the following alterations are required to the instructions provided above. If using the server-side policy configuration then there is no difference as the client will work the same way with the in-band policy settings.

lync 2013 call forwarding missing

Follow the same exact steps as shown earlier in the article to create the custom presence file and store it the desired location. About Jeff Schertz Site Administrator. Cant seem to make customer presence work when setting availability to anything but "busy".

Mitch, I just fixed the article as I had a typo in it. Try using the strings "Online" for Available and "Do-Not-Disturb". Why am I not surprised to find the first hit for my Lync questions to be your blog?!

Thanks for the info — this worked like a charm. Hope you are well! Hi Jeff First thx for a great post.

lync 2013 call forwarding missing

If I follow you post I get it to work but not when following MS Is it a bug or have MS forgot something you think? The note at the bottom of that TechNet page explains that the Client-based policies take precedence over the Registry-based local policy setting I have originally documented.

But that article does not mention the 'EnableSIPHighSecurityMode' which if not configured typically prevents the custom states from being available. I found there are also a couple of free tools on the internet that do these entries for you. Search for "custom states lync" with a search engine of your choice. If there are currently no policies defined then the Communicator key under Policies will not rostocker gesellschaft für tourismus & marketing gmbh, you need to manually create it first.

When is Microsoft going to incorporate your body of work in the product? Hi Jeff, I have followed your descirption and found some problem — after client restart I see those 4 new status but all of them are named as "availability" not as "activity", so I have 4 red squars for status and all of them named BUSY — why? My example configuration file has all 4 values set to Busy, but you can change the Activity text string to whatever you want and change the Availbility parameter to either 'Online' or calculating implied volatility currency option price as well.

It works now, I don't know what was wrong but before whatever I typed in Activity — name of activity in client status was the same as availability strange.

So if I typed Online as Availability than as Activity I got "OnLine" name it was ignoring what was in activity. I found this problem when I got Exchange error connection don't see relation. Thanks anyway for your reply. Kevin, I have not seen that before, I have 4 custom states on my client right now. There could be an error in your XML code somewhere e. The client software is available online as a free eval version, otherwise the full version must be retrieved through a Microsoft Volume License or other official software distribution methods for Microsoft software.

Lync 2013: Call forwarding

Hi, thanks for the post. I can't get this to work for me, although I've set the CustomStateURL in my CSClientPolicy and in the registry on my local PC. Apart from turning on logging on the Lync client which incidentally shows the correct CustomStateURL propertywhat other troubleshooting can I do? My Lync client is on the newest patch level CU5 March but the server is still on CU4, could that be a reason why it doesn't work? I do not know what could be the cause of your issue.

Hi Jeff, I want to be able to turn off the feature that end users have enabled from your post above. I cannot seem to find the setting in the ClientPolicy. Users are abusing the notifications! Would there be a way to enable all users to have an admin defined set of Statuses from wherever they work in the world and overwrite their settings?

You could use Group Policy in AD to push the configuration of that registry setting pointing all clients to look at either a local file you push to the workstation or a common file available lync 2013 call forwarding missing the network. In either case you would configure that file with the custom presence values you want and then the end users cannot change them.

Although if the end-users are administrators of their workstations then they can disable this again in their registry, but anything pushed make fake money download macklemore clean by GPO will constantly refresh and I would think they would get tired of overwriting the changes and just give up or write a script to 'fix' it again.

Do you know if there is there a downside to disabling the security mode EnableSIPHighSecurityMode? Will the client communications be less secure when that is disabled? I'm not aware of any disadvantages and the TechNet documentation recommends this same change as well.

lync 2013 call forwarding missing

Based on your article I wrote a little HTA that euro forex club this information for you, check it out: I've tried this twice with no luck. Followed basics of day trading futures strategies instructions to the letter on my local laptop.

Wondering if there some other setting on the server side that would prevent this from working? We have a migrated ocs-lync enviroment and due to illness still run CU4 on the server. All of a sudden it worked.

Found our old share wich have never worked with the Presence-file and when pointing the CustomStateURL there the custom values showed.

Also I updated my client so it's one or the other…. I've never tested this but it's possible that the in-band policy is utilized by the Mac client as well. Just set up using Lync I have a special do not disturb status of "Banging Head on Desk! Didn't work here… Installed Lyncand still having that problem after adding the new keys, twice….

Did not know where to post this so posting it here, is there a way to not display presence information to selected federated partners? You can block specific domains from federation, but you cannot hide presence yet still allow some other level of communications with any federated domains specifically.

Can you use the 'Away' Yellow presence for custom ones. No, the only programmable states are Available GreenBusy Redand DND Dark Red. You cannot select an Away status other than the built-in options of Be Right Back, Off Work, or Appear Away. Great blog you have here!

But I have a question, Since custom presence data is possible I was wondering if you know if its possible to add custom tags onto the front of messages XML allowing us to have different message levels? So the user would select the level one message then type the message and hit enter, the other user would then receive a level one status message? This works are described on my 64 bit OS and clients. Make sure you are using the correct path and binary options maximum profit the WowNode path which was previously used by the Lync client.

Make sure you are using the correct path in the registry as it's different in the Lync client check the last section of the article. Hi Jeff, Nice Post. Please apart from creating custom presence, is there away the administrator can disable livestock sector in india ppt "Appear away status" on the lync status so that users can not set their no loss forex robot to it.

I found out that most users set their status to "appear away"because they don't want to get bombardedwith IMs and tend to misinform other users lync 2013 call forwarding missing their availability. When ou IM such users, you found out that they are actually availbale.

You can disable the "Appear Offline' presence status by using the cmdlet to edit the EnableAppearOffline parameter. Is there a way to disable that setting, or would one need to just deploy a full set of custom presence statuses that dont include that option? Thanks Jeff, However, I just clicked on the link you sent but I couldn't find any forexworld austria to disable this status.

Can you help post the complete cmdlet to disable the "Appear Away" status from the Lync server so that Lync clients cannot use this status.

You need to expand the 'Parameters' section of that page to see all of the options. Very nice article, although raised another question. For example, whenever I have a meeting with subject "customer presentation" it sets my presence to "customer presentation". No, only the extended presence drop-down can be modified. The presence states from Exchange calendaer states are hard-coded e. I would like to do the "recommended" way by placing the.

Ideally you shouldn't be using the Lync web server to publish that file as internal users typically can't resolve or access the external URLs. You should publish that file externally using a separate web server. The quick fix might be to include the external web services FQDN in the internal DNS zones but that might create other undesirable issues with Lync functionality in general.

Why to do such changes when there is a free tool out there. It's so easy to use. How can I get a custom message and have the yellow color sign to it the one which shows for Appear Away. This is for Lync I can get a green color, red color and the dark red with a minus sign in between but what if I want that yellow color one what should I do then. Is there some other word that I need to put in order for it to work. Gregory, you cannot set customer presence states using the 'Away' state.

Only the states listed in this article are supported when using the custom configuration file Available, Busy, DND. Lync only uses Away for dynamic updates and you cannot force that state, with the exception of enabling the hidden 'Appear Away' status in the Lync client policy, which I recommend against. Away status should indicate away, and busy should indicate unavailable states. It's poor practice to allow users to hide as 'Away' as that dilutes the accuracy of the presence engine and in my opinion degrades the overall value of the solution.

I have used this feature ever since Communicator came out.

The New Skype for Business iOS App & Key Tips | Inside Skype for Business

Thanks for the fix for Lync as I rely on being able to set these 4 custom status values. Hi Jeff… Great post! Thanks… Everything worked perfectly the first time. Microsoft hosts and manages those reference files.

There is a simple tool which does this. Check below link https: If I put the "presence. Just mine since I am pointing to the file from my registry? Correct, only the clients which are pointed to that file will use it; either manually via the registry or via a Lync client policy which you have not defined yet. I previously had 4 states. Completely missed that that's the maximum custom states count. So when I modified the XML file and added 2 more, it didn't show up in my Lync.

Restored it back to the 4 states, it never came back again. Any help would be appreciated. I followed the instructions for the Lync version. Have I missed anything? I would delete the file and configuration, and then recreate it as 4 is the limit and it works the same way as I've documented.

Hoestly, i don't know if there's something im doing wrong here, i cant seem to get custom states. I have followed each and every step Please advice. I can't really say why it's not working, possible that is blocked by your administrator. I've actually built a little utility to do just this, and some other hidden functions and facilities, I am looking for feedback.

Microsoft Lync Custom Status Tools LCS — https: A little off topic, but is there any way to remove the ability to change status for Lync users completely? I'm asking as I've recently set up a response group for a helpdesk and At the moment, the agents regularly set their statuses to busy — removing them from the queue and preventing them getting calls. No, you cannot manually define the Away status for custom states. Only Available, Busy, and DND are allowed. Thanks Jeff, great post!

I can see the new status I have office but other cannot see them. If I change only on my machine does the server need to be changed as well? Is there a way to change the custom status colour?

Availability used are Available, busy or do not disturb. Can we create new availability with different colors? Only the custom presence text is visible in the mobile device lync client. Is there any addition settings required? Are you aware of changes that make it work? Jeff Schertz's Blog — Adding Custom Presence to Lync http: In our last post our guest contributor Mandeep Atwal talked about using Lync client to support assessment….

Mail will not be published required. You can use these tags: Exchange Lync OCS Office Skype for Business Video Voice. November 14, at December 18, at January 28, at 4: January 29, at 5: April 5, at 7: August 26, at 2: August 30, at 8: August 31, at September 1, at 5: September 8, at December 28, at 4: January 6, at 6: January 8, at 8: November 14, at 1: November 14, at 6: January 8, at January 18, at 6: February 6, at March 22, at 9: March 29, at February 15, at 1: February 23, at April 3, at April 6, at 6: May 15, at 7: May 24, at 6: June 1, at July 2, at 8: June 4, at 1: June 12, at 5: August 9, at September 14, at September 20, at 6: September 21, at 3: September 21, at September 24, at 4: September 26, at October 2, at 9: October 10, at 9: January 8, at 2: February 4, at 1: July 3, at 7: February 15, at 4: April 5, at 4: May 7, at 6: July 25, at 7: September 27, at 9: October 2, at 6: November 11, at 5: November 25, at 9: December 13, at November 27, at 8: December 1, at 7: November 27, at 9: December 5, at 9: December 5, at January 30, at 7: December 6, at December 8, at 8: January 3, at 3: January 6, at 8: February 25, at 8: March 6, at 9: February 25, at 4: March 2, at April 6, at 4: April 7, at 8: April 8, at 6: April 17, at May 13, at 4: June 13, at 2: July 16, at July 24, at 6: July 22, at 7: August 20, at 3: August 21, at 9: August 29, at 7: October 20, at 7: October 25, at 2: October 22, at 5: January 27, at 3: March 3, at March 20, at 6: March 26, at 5: June 3, at 2: June 25, at September 29, at 2: October 1, at 2: December 11, at 5: May 5, at 9: June 2, at February 16, at 6: February 17, at 8: March 12, at 8: Tweets that mention Adding Custom Presence to Lync: Jeff Schertz's Blog -- Topsy.

November 6, at November 8, at 7: November 22, at 3: May 15, at Lync Links EZE Training says: June 11, at 3: June 21, at 5: Lync Server features and how to configure themWelcome to my personal Web Site Welcome to my personal Web Site says: September 17, at 9: Microsoft Education in the Cloud says: January 22, at Configuring Lync Custom Statuses To Support Assessment for Learning MSDN Blogs says: January 22, at 1: UK Education Cloud Blog says: July 3, at 6: November 13, at 5: Speak Your Mind Tell us what you're thinking Click here to cancel reply.

Return to top of page.

inserted by FC2 system